Hi Bajje FAQ — All your questions answered here

To register on hi bajje, you only need an active Bangladeshi mobile number, an email address, and your correct date of birth. Users under 18 are not eligible to register. Click here Register for free.

Only one hi bajje account is allowed per person. If the same individual opens multiple accounts, all accounts may be closed and balances forfeited.

Login page Click the "Forgot?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use that code to set a new password. If you run into trouble, contact support.

KYC (Know Your Customer) is the identity verification process. At hi bajje, you may need to submit a national ID or passport when making large withdrawals or upgrading your account. This is to prevent fraud and protect you.

An account may be closed due to rule violations, prolonged inactivity, or security concerns. Help Center submit a ticket or reach out via live chat. The hi bajje team will look into the issue.

Your registered mobile number generally cannot be changed. However, if there is a genuine need, you can submit a request through the support team after verifying your identity. Contact support as well for any username change requests.

hi bajje's website is fully mobile-optimized. Open hibajje.ws in your smartphone's browser and add a shortcut to your home screen — it works just like an app.

There is no mandatory deadline for making a deposit at hi bajje. However, the welcome bonus is only available on your first deposit within a specific time window. To view current offers, Promotions Page View.

After logging in, go to the "Account Settings" section. From there, you can update your name, email, and other details. Changing sensitive information may require OTP verification.

Under our responsible gaming policy, you can request a temporary or permanent closure of your hi bajje account at any time. Responsible Gaming Visit the page or contact support.

hi bajje currently supports the following payment methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (Dutch-Bangla)
• Local Bank Transfer
• Cryptocurrency (USDT, BTC)

The minimum deposit at hi bajje is generally ৳300. For bKash and Nagad, the minimum may be slightly lower. Maximum deposit limits vary depending on your payment method and account level.

Withdrawals via bKash and Nagad are typically processed within 1–4 hours. Bank transfers may take 1–3 business days. Slight delays may occur during peak periods.

First, wait 5–10 minutes and refresh the page. If the issue persists, contact us via live chat or at support@hibajje.ws with a screenshot of the transaction. The hi bajje team will resolve it promptly.

The daily withdrawal limit at hi bajje varies by account level and payment method. Standard members can withdraw up to ৳50,000 per day. VIP members have higher limits.

hi bajje generally does not charge any fees on deposits. However, the payment provider's own service charges may apply to withdrawals. Please review the full terms before making a transaction.

No. You must meet specific wagering requirements before you can withdraw a bonus balance. Typically, you need to wager 5–20x the bonus amount before it becomes withdrawable. Requirements vary by bonus.

Select the "Crypto" option in the deposit section. You'll be given a USDT or BTC wallet address. Send the desired amount to that address. Your balance will be credited after blockchain confirmation, which typically takes 10–30 minutes.

Registration Complete the process and make your first deposit. hi bajje will automatically credit the bonus to your account at the applicable rate. To view the current bonus rate and terms, Promotions Page View.

hi bajje regularly offers weekly or monthly reload bonuses for existing members. Each deposit earns you an extra balance percentage. Since offers are time-limited, Promotions Page Check back regularly.

A percentage of your betting losses over a given period is returned as cashback. Cashback is typically calculated once a week or once a month, and no separate application is required.

You'll see a "Promo Code" field during deposit or at the final step of registration. Enter your code there and the corresponding bonus will be applied automatically. Expired codes will not work.

A wagering requirement is the condition that determines how many times you must place bets before a bonus can be withdrawn. For example, a ৳1,000 bonus with a 10x wagering requirement means you need to wager a total of ৳10,000 before the bonus becomes withdrawable.

When you have a free bet, you'll see a "Free Bet" option in the payment section of your betting slip. Select it to use it. Your winnings from a free bet are paid out after deducting the original stake amount. Free bets expire if not used within the validity period.

A bonus may be cancelled if it expires, if terms are violated, or if there is an attempt to use the same bonus across multiple accounts. For more details, Terms & Conditions read the full policy or contact support.

hi bajje offers betting on 30+ sports including cricket, football, tennis, badminton, kabaddi, and basketball. Special focus is given to popular Bangladeshi cricket and football leagues.

In live betting, odds change in real time as the match progresses. You can place a bet at any moment, but since odds shift quickly, fast decision-making is essential. Sports Events View all live matches on the page.

Odds represent the probability of winning and the potential return. For example, odds of 2.50 mean a ৳100 bet returns ৳250 in total if you win (৳150 profit + ৳100 stake). hi bajje uses the decimal odds format.

In most cases, a bet cannot be cancelled once placed. However, if hi bajje offers a "Cash Out" feature, you may be able to partially or fully settle your bet before the match ends, subject to specific conditions.

If a match is cancelled, your original stake is generally refunded. If the match is rescheduled and completed within a specified timeframe, the bet remains valid. For the full policy, in the Terms & Conditions Yes.

Yes. hi bajje supports parlay bets. Add multiple events to your betting slip and your odds will be multiplied together. Win all of them and the payout is significant — but losing even one means losing the entire bet.

The minimum bet at hi bajje is generally ৳10. Maximum bet limits vary by event and market. High roller members looking to place larger bets can High Roller Page View.

Once the match ends and the result is confirmed, winnings are credited to your balance within a few minutes. For live betting, settlement usually happens right after the match.

After logging in, go to "Account Settings" > "Security". Click on "Enable 2FA" and verify your mobile number. From then on, an OTP will be sent every time you log in.

Yes. hi bajje uses 256-bit SSL encryption and does not share your information with third parties. For more details, please visit our Privacy Policy read more.

Change your password immediately and notify hi bajje support via live chat. The support team will temporarily lock your account and investigate. Enable 2FA to keep your account secure going forward.

Always make sure the URL shows hibajje.ws. hi bajje will never ask for your password or OTP via SMS or email. Do not click on unknown links. If you notice anything suspicious, report it to support.

hi bajje does not sell your personal data to third parties for marketing or advertising purposes. Information is only shared in limited circumstances, such as payment processing and regulatory compliance.

hi bajje takes responsible gaming seriously. You can set your own deposit limits, betting limits, or self-exclusion at any time. To learn more, Responsible Gaming Visit the page.

Yes. After logging in, go to the "Betting History" section to see your complete history including dates, events, odds, stake amounts, and results. You can also use filters to view data from a specific time period.

You can reach support in three ways:

• Live Chat: Via the button at the bottom right of the site (average response time: 2–5 minutes)
• Email: support@hibajje.ws (average response time: 2–4 hours)
• Help Center: on the help center page Knowledge Base

Yes. hi bajje's entire support team speaks Bangla. You can reach out in Bangla and receive responses in Bangla. Support is available 24/7.

Send an email to support@hibajje.ws with the subject, your account details, and a description of the issue. hi bajje aims to respond formally within 48 hours. For urgent matters, use live chat.

Average live chat response time is 2–5 minutes. Email responses take 2–4 hours. During peak periods such as major match days, it may take slightly longer. Support remains active late at night and in the early hours as well.

Start with live chat. If unresolved, send a formal complaint via email. If the issue still isn't resolved, Help Center Follow the escalation process.